Cobalt Iron Announces API Integration With ServiceNow
Cobalt Iron, a provider of Software as a Service (SaaS) based enterprise data protection, has announced a user-configurable API integration with the ServiceNow cloud based digital workflow management platform. This enables a Cobalt Iron Compass enterprise SaaS backup platform to communicate directly with ServiceNow’s digital workflow platform, leading to more efficient issue-resolution for companies that use the latter’s ServiceNow formatted services.
Backup, archive, and restore events occur on a scheduled and/or ad hoc manual basis within Compass. The ServiceNow API integration allows those event details to be sent to ServiceNow products without any intermediary messaging service setup. Backup management administrators can work more efficiently with customizable control over the backup, recovery, and restoration of event messages being delivered to their ServiceNow products directly via the ServiceNow API.
Event data was, and may continue to be, communicated to ServiceNow via SNMP or SMTP messaging services from within the Compass Commander GUI.
“We created the API integration with ServiceNow not only in response to customer demand, but as part of our promise to improve ease of use continually for industry backup admins,” said Paul Linder, product development manager at Cobalt Iron. “With this API integration, backup admins simply enter the service configuration into Compass Commander as a target, and event notifications will be sent.”
The new ServiceNow API integration is native to Compass and available immediately.
ServiceNow is a software company based in Santa Clara, California, offering a cloud computing platform to help companies manage digital workflows.
You might also like...
Designing IP Broadcast Systems: Addressing & Packet Delivery
How layer-3 and layer-2 addresses work together to deliver data link layer packets and frames across networks to improve efficiency and reduce congestion.
The Business Cost Of Poor Streaming Quality
Poor quality streaming loses viewers at an alarming rate especially when we consider the unintended consequences of poor error reporting on streaming players.
Future Technologies: Asynchronous Transport
In this first in a series of articles considering technologies of the near future and how they might transform how we think about broadcast, we begin with the potential for asynchronous transport streams.
Next-Gen 5G Contribution: Part 1 - The Technology Of 5G
5G is a collection of standards that encompass a wide array of different use cases, across the entire spectrum of consumer and commercial users. Here we discuss the aspects of it that apply to live video contribution in broadcast production.
Why AI Won’t Roll Out In Broadcasting As Quickly As You’d Think
We’ve all witnessed its phenomenal growth recently. The question is: how do we manage the process of adopting and adjusting to AI in the broadcasting industry? This article is more about our approach than specific examples of AI integration;…