Privacy Policy

Background:

The Broadcast Bridge understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.thebroadcastbridge.com and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested when you register on Our Site or when you request a gated download such as Essential Guide, White Paper or Video or make a purchase.

  1. Information About Us

    Our Site is owned and operated by The Broadcast Bridge, a limited company registered in England under company number 8815019.

    Registered address:
    Invision House,
    Wilbury Way,
    Hitchin,
    Herts,
    SG4 0TY,
    UK.
    VAT number:
    188 1103 12
    Data Protection Officer:
    Richard Kelley.
    Email address:
    [email protected]
    Telephone:
    +44 (0)1295 278407.
    Postal address:
    Invision House,
    Wilbury Way,
    Hitchin,
    Herts,
    SG4 0TY,
    UK.
  2. What Does This Policy Cover?

    This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

  3. What Is Personal Data?

    Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as 'any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier'.

    Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

  4. What Are My Rights?

    Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

    1. The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.
    2. The right to access the personal data we hold about you. Part 13 will tell you how to do this.
    3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
    4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 15 to find out more.
    5. The right to restrict (i.e. prevent) the processing of your personal data.
    6. The right to object to us using your personal data for a particular purpose or purposes.
    7. The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
    8. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

    For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.

    It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

    Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

    If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

    We would welcome the opportunity to resolve your concerns ourselves however, so please contact us first, using the details in Part 15.

  5. What Data Do You Collect and How?

    Depending upon your use of Our Site, we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about our use of Cookies and similar technologies. We do not collect any ‘special category’ or ‘sensitive’ personal data.

    Data Collected

    How We Collect the Data

    Identity Information including Date of birth, gender, demographic information, IP addresses, web browser type and a list of URLs including the referring site and the site you exit to.

    Registration, use of our site and online purchases.

    Contact information including name, email address, address and telephone number.

    Registration, use of our site and online purchases.

    Business information including business name, address and telephone numbers.

    Registration, use of our site and online purchases.

    Profile information including preferences, login details & purchase history.

    Registration, use of our site and online purchases.

    Technical information including IP addresses, browser type and version.

    Registration, use of our site and online purchases.

  6. How Do You Use My Personal Data?

    Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:

    What We Do

    What Data We Use

    Our Lawful Basis

    Registering on Our Site.

    Name, email address, contact information.

    To permit access to designated areas of Our Site.

    Providing and managing your access to Our Site.

    Email address and password.

    To permit access to designated areas of Our Site.

    Personalising and tailoring your experience on Our Site.

    Preferences.

    To permit customised information availability for your use.

    Supplying our products AND/OR services to you.

    Name, email address, IP Address and GEO location.

    Legal and accounting reasons.

    Supplying you with information by email that you have opted-in-to (you may opt-out at any time by contacting us at [email protected] or using an Unsubscribe link).

    Preferences, name, email address and profession.

    In order to tailor correspondence to meet your requirements.

    With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email with information, news, and offers on our products AND/OR services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.

    We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 12.

    If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

    In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

  7. How Long Will You Keep My Personal Data?

    We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

    Type of Data

    How Long We Keep It

    Identity Information including name, title, date of birth, contact information and preferences.

    Until you unregister from Our Site.

    Business information including business name, address and contact information.

    Until you unregister from Our Site.

    Profile information including preferences, username and password.

    Until you unregister from Our Site.

    Technical information including IP addresses, browser type & version.

    Until you unregister from Our Site or for 2 years after your last access.

  8. How and Where Do You Store or Transfer My Personal Data?

    We will only store or transfer your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the Data Protection Legislation, GDPR, and/or to equivalent standards by law.

    The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

    • limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
    • procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so.
  9. Do You Share My Personal Data?

    We will share your personal data with other companies for their use when you have requested a gated download such as Essential Guide, White Paper or Video.

    If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 9.

    If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation.

    If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

    In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

  10. How Can I Access My Personal Data?

    If you want to know what personal data, we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

    All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.

    There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

    We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

  11. How Do You Use Cookies?

    Please refer to The Broadcast Bridge Cookie policy published on this site.

  12. How Do I Contact You?

    To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Data Protection Officer):

    Email address:
    [email protected].
    Telephone number:
    +44 (0)1265 278407.
    Postal Address:
    Invision House,
    Wilbury Way,
    Hitchin,
    Herts,
    SG4 0TY,
    UK.
  13. Changes to this Privacy Policy

    We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

    Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on October 2021.