UP.Lens introduces an “Eyes-on-Glass” multiviewer that delivers real-time visual confidence alongside a built-in troubleshooting “time-machine” that allows operators to rewind and analyze issues as they occur. Together, these capabilities give engineering and production teams the visibility and context needed to monitor, diagnose, and resolve issues before they impact live production.

Operators can monitor multiple incoming streams simultaneously, visually confirm signal integrity, and quickly identify issues such as packet loss, jitter, black and frozen frames, or audio silence before they impact production or distribution.

No more cloud blindness
While IP-based protocols such as SRT make it possible to transport high-quality video over long distances, they also introduce new complexities in monitoring signal health across distributed infrastructure. As live production workflows move into the cloud, operations teams are increasingly left with an observability gap, a loss of real-time visual confidence and historical context at the very moments they need it most. UP.Lens addresses this challenge by extending monitoring directly to the contribution edge, ensuring operators maintain insight into every incoming feed regardless of where it originates.

UP.Lens combines traditional multiview monitoring with intelligent analytics that detect anomalies in signal behavior. Operators can monitor video confidence feeds, analyze performance metrics, and receive automated alerts triggered by conditions such as network issues, content quality, ad signaling, and captioning conditions that degrade the viewer experience. A built-in stream rewind capability allows operators to review feeds and identify exactly when a signal began to degrade, helping accelerate troubleshooting during live events.

UP.Lens capabilities include:

‘Eyes-on-Glass’ Confidence Multiviewer

• Configurable multiviewer dashboards with customizable layouts and priority signal monitoring
• Penalty box sorting to automatically surface degrading or failing feeds, enabling faster response
• Low-latency proxy streams with full frame-rate video and audio level monitoring for real-time verification
• Secure, shareable multiviewer views for collaboration with external partners

Troubleshooting Time-Machine (Incident Rewind)

• Time-aligned diagnostics correlating thumbnails, alarms, and KPIs associated with network performance and content quality.
• Historical trending to identify when issues began and how conditions evolved
• Retrospective analysis for post-event review, compliance validation, and operational improvement

Cloud-Native Architecture

• Flexible sensor deployment across SaaS, VPC, or hybrid environments
• Rapid spin-up of new contribution feeds (typically under 45 seconds), supporting event-driven workflows

Compliance & Monetization Validation

• SCTE-35 and caption monitoring for ad integrity and regulatory compliance
• Real-time validation with historical reporting

A Connection to Capture
Within the UP platform, UP.Capture provides elastic cloud-based ingest for SRT contribution feeds, allowing teams to spin up ingest channels on demand without deploying additional infrastructure. UP.Lens complements this capability by monitoring those feeds in real time, creating a seamless ingest-to-monitoring pipeline that gives production teams confidence in the health of every incoming signal.