While the demands on video networks soar, the tools many teams rely on for monitoring are designed for general-purpose IT infrastructure or closed ecosystems. They are not focused on the intricacies of video networks — especially those that have transitioned to IP networks or are operating content delivery networks. IMS offers video-aware monitoring features that analyze all operational aspects of the complete video network from a single intuitive user interface. This includes in-depth data analytics that provide intelligent network analysis to identify processing trends and predict potential issues before they occur.

IMS gives users a live view down to the individual components of the video signal path, enabling faster issue isolation and real-time troubleshooting to minimize issues that could adversely affect the resulting video content delivery. Customers get started quickly with curated, prebuilt device profiles and can create fully customized dashboards tailored to their operational workflows. The combination of profiles and customization enables precise, user-defined alerting with flexible severity levels, escalation paths, and notification schedules — reducing noise and helping teams focus on the most relevant issues.

IMS is made for cloud, on-premises, and hybrid video processing and delivery environments. As part of Imagine’s commitment to industry collaboration and interoperability, IMS supports open APIs and standard protocols and easily plugs into existing ecosystems. Customers can continue to leverage existing IT monitoring tools while migrating to and enabling complete video network visibility with IMS.