Media Prima has used Pebble automation for its primary playout facilities since 2013, now broadcasting five popular channels. In 2024 it took the decision to move to a purpose-built headquarters building, Balai Berita, and chose Pebble to build the playout infrastructure, based on its next generation Automation control software, together with Integrated Channel delivery devices.

The company had an existing disaster recovery site, Glenmarie, which used playout technology from a different vendor, but this had limited functionality and needed a refresh. Pebble was asked to provide a complete duplicate system at Glenmarie, so the playout platform is fully 5+5 redundant channels, connected via fibre between the two buildings. Maintaining perfect synchronisation of playlists and media between the two buildings is a core part of the Pebble Automation software.

Media Prima also uses Pebble Remote, which provides access by authorised users from any location, allowing operation of either site from anywhere in times of disruption. This allows the backup site to operate unstaffed under normal circumstances, while still ensuring immediate handover in the case of issues at the main site.

The result is a comprehensive automated playout infrastructure with high reliability and complete resilience, while drawing on the decade of experience that Media Prima has with Pebble’s sophisticated software.

The project saw the disaster recovery system at Glenmarie completed at the end of 2024, with the new site at Balai Berita commissioned and handed over in early 2025, delivering fully redundant, live mirrored playout for five channels.