Cobalt Iron Announces API Integration With ServiceNow

Cobalt Iron, a provider of Software as a Service (SaaS) based enterprise data protection, has announced a user-configurable API integration with the ServiceNow cloud based digital workflow management platform. This enables a Cobalt Iron Compass enterprise SaaS backup platform to communicate directly with ServiceNow’s digital workflow platform, leading to more efficient issue-resolution for companies that use the latter’s ServiceNow formatted services.

Backup, archive, and restore events occur on a scheduled and/or ad hoc manual basis within Compass. The ServiceNow API integration allows those event details to be sent to ServiceNow products without any intermediary messaging service setup. Backup management administrators can work more efficiently with customizable control over the backup, recovery, and restoration of event messages being delivered to their ServiceNow products directly via the ServiceNow API.

Event data was, and may continue to be, communicated to ServiceNow via SNMP or SMTP messaging services from within the Compass Commander GUI.

“We created the API integration with ServiceNow not only in response to customer demand, but as part of our promise to improve ease of use continually for industry backup admins,” said Paul Linder, product development manager at Cobalt Iron. “With this API integration, backup admins simply enter the service configuration into Compass Commander as a target, and event notifications will be sent.”

The new ServiceNow API integration is native to Compass and available immediately.

ServiceNow is a software company based in Santa Clara, California, offering a cloud computing platform to help companies manage digital workflows. 

You might also like...

IP Security For Broadcasters: Part 8 - RADIUS Network Access

Maintaining controlled access is critical for any secure network, especially when working with high-value media in broadcast environments.

No Sign Of Innovation Slowing At NAB 2022

Covid-19 may have changed the course of broadcasting but has not slowed its development, judging from NAB 2022, the first major industry show with a physical presence since before the pandemic.

At 2022 NAB Show Industry Demos Value Of 8K Production

It was in December 2018, during the Rugby World Cup hosted by Japan, that national broadcaster NHK began testing what it called its “Super Hi-Vision” 8K system, broadcasting images via satellite at up to 16x greater than that of HD—with a com…

Thoughts On NAB 2022

NAB happened! Yes, footfall was inevitably down and there were fewer vendors exhibiting, but the show went on. And what a great success it was too.

2022 NAB Show Review, Part 2

With fewer exhibits and smaller crowds, the 2022 NAB Show aisles were easier to navigate and exhibitors had more time to speak with visitors.