The organisation manufactures intelligently engineered manual camera support gear, robotic control systems and virtual/augmented reality tracking solutions to accommodate all market segments ranging from broadcast, studio and field production, outside broadcast/mobile applications to ProAV. Services include installation and aftercare support. The Company also provides robotic camera systems capable of interfacing with third-party equipment.
A family run business spanning three generations, Shotoku has never loses sight of its core values - provide the very best service and ensure that the customer’s technical, economical and operational needs are met, EVERY SINGLE TIME. This uncompromising standard of excellence has kept customers coming back through 60 years of progressive growth.
Shotoku considers customer support to be as important as any other product in the company’s portfolio. Now branded as 360 Support, this affirmation of dedication is divided into four distinct segments:
- CUSTOMER. Always aware that “custom” comprises the majority of customer, Shotoku ensures that every system is precisely configured to exceed technical, financial and operational expectations.
- PRODUCT. Built to perform and last, Shotoku’s intelligently engineered equipment maximizes assets, minimizes investment and increases production values.
- INSTALLATION. Each installation is tailored to suit individual requirements by skilled engineers who commission and deliver seamlessly integrated solutions.
- AFTERCARE. Shotoku’s dedication to excellence is reflected in the high caliber of support it furnishes around the clock, and around the world.