Euronews Transforms Operations with Dalet

Dalet has announced that 500 users across Euronews’ offices in Athens, Brussels, Budapest and Lyon are connected and collaborating on a Dalet Galaxy MAM platform for the production and delivery of their stories.

Since its inception in 1993, Euronews has been addressing the region’s need for multilingual programming by providing a single channel of news programming with identical video and English-only graphics delivered to all countries with 12 different language translations. Groundbreaking in its day, this “Multiplex” approach lacked the ability to adapt programming to the specific needs of individual countries, a critical limitation for today’s viewers.

In response, Euronews decided to re-orientate its approach to news reporting by generating adapted content with enhanced graphics across TV, social media and the web in 12 different languages for audiences in 165 countries. The broadcaster’s outdated, inflexible legacy infrastructure was identified as a technology blocker in this transformation. Euronews decided that Dalet could best support both the “Monoplex” localized content workflows and the “Multiplex” mandatory content workflows.

“We have been operating a ‘one size fits all’ policy since launch because that was the limit of the software we were using,” explains Duncan Hooper, digital editor in chief, Euronews. “We found that we could no longer take our brand or product further so we brought in Dalet to help us break out of those limits and to create a specific identity for each channel with content customized for each audience.”

Dalet says Euronews is now producing more than double the amount of television content that it did under its legacy infrastructure. Additionally, by synchronizing the production of content between its TV and digital platforms, Euronews is producing 20% more digital platform content than before the adoption of the Dalet Unified News Operations solution.

Multi-Platform News Operations at Euronews

Euronews adopts Dalet workflow

Hooper explains: “The most positive thing about the Dalet system for all the journalists has been their empowerment. They are no longer reliant on other people to make things happen since they can create content and publish online, on social and on TV. They then have the power to adapt the content to tell the story that they want to tell rather than having to tell the same on each platform regardless of language. Dalet has enabled us to give more individuality to our storytelling.”

“Euronews has made amazing strides in achieving the goals outlined by its management team,” says Arnaud Elnecave, vice president of marketing, Dalet. “The Dalet Unified News Operations solution is a perfect fit for the broadcaster’s vision and commitment to innovation. Dalet’s proven expertise and flexible approach to such large-scale transformation projects were particularly important to help Euronews teams successfully achieve this strategic change.”

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