Taiwan’s Chunghwa Telecom Selects Telestream For QoE Assurance

Taiwan-based Pay-TV service provider, Chunghwa Telecom is adopting Telestream’s Vantage media processing platform for its 4K broadcast operations.

Vantage will be used across the broadcaster’s VOD and Live Catchup workflows. At the same time, it will ensure its quality of service (QoS) standards are met using Telestream’s Vidchecker automated Quality Control software for file-based media.

Chunghwa Telecom has also selected Telestream to supply its iQ Inspector Live and iQ Surveyor video monitoring and analytics system. The telco has supplemented its video monitoring network with Telestream’s iVMS management system, which manages and co-ordinates the video monitoring probe network.

Using this video monitoring and analytics system, Chunghwa Telecom will be able to monitor its customers’ quality of experience (QoE), checking the viewing experience quality and integrity throughout its video headend. A series of alarms will alert operating staff to any issues in the headend, and iVMS will rapidly pinpoint the location of any issue within the network.

“In Taiwan, Chunghwa Telecom is regarded as a technology pioneer and a key reference point for other broadcasters, so we are proud that it has selected Telestream as its technology partner,” commented Alistair Butler, Chief of Sales, Worldwide at Telestream. “One company that is capable of meeting all their 4K media processing, QC and QoE needs was very attractive to Chunghwa Telecom. It is a good illustration of the value to customers of our long-term investment in growing Telestream’s reach and expertise.”

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