A dedicated file-based transcoding SaaS
Icelandic telco uses Harmonic’s new File360 software-as-a-service for file transcoding as part of plans to replace its existing hardware-based transcoding farm with software.
"Harmonic's File360 SaaS is the next generation of file transcoding for Siminn," said Sveinbjörn Bjarki Jónsson, head of department, television system, at Siminn. "It gives us new encoding capabilities, such as H.265 encoding, while adding more security to our transcoding workflow and the flexibility to expand our transcoding capacity well into the future as our company grows. One of the beauties of SaaS is that there is no on-premise equipment, so no installation is needed. Integration with our backend system was incredibly fast, thanks to a very intuitive API with useful tools. We couldn't be happier with the speed of onboarding and the excellent service and support we received from Harmonic, not to mention the amazing video quality we can soon offer to our subscribers."
The File360 is described as a dedicated file-based transcoding SaaS that leverages public cloud infrastructure to offer highly flexible and dynamically scalable transcoding farms at the most competitive rates. Monitored and maintained by Harmonic, the File360 solution is designed to be self-service — from the initial onboarding and configurations to creating the first transcoding job. However, Harmonic monitors the service 24/7 to ensure maximum uptime, exceeding the SLA and to provide immediate support as required.
"Moving to a SaaS model increases Siminn's operational efficiency — no more maintaining their own on-premises farm and the OS patches, software upgrades and RMAs that go with it," said Ian Graham at Harmonic. "SaaS also gives Siminn much faster support turnaround times because Harmonic actively monitors and maintains the system, which translates to superior continuity and quality of service. Plus, with a cloud solution, Siminn can add as much file transcoding capacity as it needs with the addition of new customers."
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