WORK Microwave and C2m Solutions Boost Satellite QoS and QoE

Technology integration provides satellite operators a unified solution for satellite modulation, video and audio analytics, and error detection, with a resulting QoE boost.

European advanced satellite communications equipment maker WORK Microwave announced a new partnership with C2m Solutions. The partnership allows satellite and other content operators to check the quality of video and audio streams in real time, even at the individual transmission stage.

Integration between WORK Microwave's AT-60 media modulator and the LiveTSAFT monitoring probe from C2m Solutions enables operators to receive alerts on events happening on each multiplex, without the need for separate probe gear per multiplex. Integrating the probe inside the modulator optimizes space, energy consumption and cooling requirements, and provides satellite operators new tools to consistently deliver a superior quality of service (QoS) and quality of experience (QoE) to viewers.

"C2m Solutions has grown successfully over the last few years, delivering state-of-the-art software probes, as standalone products, to customers including the top 10 operators in France and Europe. We are always looking for new ways to improve our technology and match the requirements of customers, and this collaboration with WORK Microwave is the perfect opportunity to do that," said JF Jézéquel, co-president at C2m Solutions. "We selected WORK Microwave as our technology partner due to their well-known RF quality and strong footprint in the TV industry."

Today, it is critical that satellite operators instantaneously validate the integrity of transmission, signaling, metadata, and content as well as audio track issues. Failure to identify and diagnose broadcast transmission issues typically results in poor QoE ratings for viewers, which can lead to churn, penalties stipulated in B2B carriage contracts, and loss of advertising revenues. Integrating a probe directly into the modulator helps operators ensure that the quality of the signal is correct at the output of the modulator, simplifying management of complex routing scenarios in teleports or large uplink stations.

C2m Solutions' LiveTSAFT is a software-based analysis and error-detection probe that monitors MPEG-2 transport streams in real time. Using the probe, satellite operators can effectively manage QoE and QoS at every critical point of the IP network, analyzing all aspects of the stream, from the actual bandwidth per service to the presence of subtitles, multilanguage audio, different DVB tables, black screen, and more. The probe sends information that is stored in a database, giving operators the ability to calculate reports and statistics on the global quality of their service. Operators are alerted about video and audio issues in real time and can determine, through a centralized user interface, where the error exists and correct it as soon as possible.

WORK Microwave's AT-60 modulator is part of the company's A-Series modem platform, which provides a flexible DVB-S2X all-IP infrastructure. The AT-60 can be operated for both networking and streaming. A flexible license model for the AT-60 allows cost-effective operation in various transmission applications such as video contribution and distribution, VSAT hubs, and DTH uplinks.

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