Qligent continues to refine its approach to software-defined monitoring with new tools to give Vision cloud monitoring customers more freedom to customize quality of service (QoS) definitions for multichannel TV delivery. These customized definitions become more powerful using Vision’s extensive data and analytics capabilities for direct correlation to overall quality of experience (QoE) for viewers.

New visualization widgets give users the power to specifically define parameters around program black, silence, and freeze frames. In addition to these tools, the Vision software upgrade will deliver stronger predictive analytics in the form of rich data that alerts users to impending issues through concerning performance trends. Specialized back-end business logic puts the power in the broadcaster’s hands, providing each user the freedom to define and create key performance indicators (KPIs).

Qligent Vision’s flexible approach to multiplatform TV monitoring was introduced in 2014. It has caught on with broadcasters and MVPD’s globally, with Qligent continually upgrading its visualization and scalability toolsets for on-premises, cloud-based and MaaS (monitoring-as-a-service) deployments.

Operators can configure Vision to create and establish their QoS and QoE definitions by combining and correlating data from anywhere in the system, even from imported or third-party data. This sharply reduces the ‘false alarms’ associated with stringent and inflexible parameters, and gives the broadcaster the power of when to receive a phone call or e-mail based on their own customized widgets and KPIs.

“Through correlation of this richer data and the powerful analytics of Vision with our extended set of widgets and KPIs, our customers will save hours per week from chasing problems that shouldn’t have raised concern in the first place,” said Ted Korte, COO, Qligent. “Instead of looking at the problem two dimensionally, we are taking a multi-dimensional approach to solving complex problems with the minimal amount of labor and cost.”

Along with the new visualization features, at IBC 2016 Qligent will also demonstrate the benefits of its remote virtual and microprobes in the greater Vision architecture for data collection, and how Qligent enables users to start small and incrementally scale probe deployment in alignment with the monitoring network’s growth.

Vision is deployable virtually and easy to configure. Typical launch is achieved in less than one day. Qligent’s IP-based virtual probes can be easily re-deployed to new locations on short notice and provide rich multi-layer stream monitoring for detailed, cost-efficient monitoring and data collection anywhere from the studio to the last mile of content delivery.