Bridge Technologies Help Ziggo Upgrade Its Cable Network

Bridge Technologies has delivered forty VB120 probes to Ziggo, the largest cable operator in the Netherlands, in pursuit of a frame upgrade initiative being undertaken by the cable network provider.

The installation was completed by Bridge Technologies’ Business Partner, Burst Video.

The VB120 broadcast probe offers a cost-effective and powerful monitoring solution, covering IP unicasts and multicasts, OTT/ABR streams as well as a whole range of RF formats. Offering maximum reliability and minimum maintenance, the VB120 consumes less than 12W of power, thereby reducing power consumption and air conditioning needs.

Most importantly for a cable network such as that of Ziggo, the VB120’s innovative RDP technology (Return Data Path) allows for easy-re-routing of remote signals from regional locations into a centralised point for decryption and advanced signal analysis. This reduces the need for truck rolls and expensive on-site visits - as well as facilitating rapid network expansion if needed. Recording functionality that is either continuous, manually triggered or alarm triggered allows for signal loss, packet loss and packet jitter to be checked against user-defined thresholds, ensuring that Ziggo can be confident of the robust functioning of its network at all times.

As well as completing the installation in locations across the entirety of the Netherlands, Burst Video also secured a five year service agreement with Ziggo. In recognition of the ‘above-and-beyond’ approach that Burst have taken in working with Ziggo to perform the upgrade, they were awarded ‘Best Service Partner’ in Bridge’s recent Business Partner Awards Ceremony.

“Settling upon an appropriate upgrade plan for Ziggo was a complex undertaking, but we were committed to ensuring that we could find a solution which met all of the criteria that were stipulated by the operator” said Gerrit Bulten, CEO of Burst Video. “We were extremely proud to receive an award from Bridge in recognition of our efforts with this contract, and the process has reaffirmed how gratifying it is to work with a company such as Bridge which values and recognises service excellence, and the important contribution it makes to delivering effective monitoring solutions”.

Rob de Nijs, system architect at Ziggo stated: “As is often the case in technological installations of this complexity, the path to this point was marked with several elements to be negotiated; logistically, technologically and in relation to the business case. But both Burst Video and Bridge Technologies demonstrated a philosophy of absolute customer commitment and a desire to bring about a result that left all parties satisfied. We can now be confident that our 40 sites are future-proofed for the foreseeable future in terms of monitoring capabilities”.

Commenting on the installation, Bridge Technologies CEO Simen Frostad stated: “Securing a contract with the Netherland’s biggest cable provider is yet further affirmation of how vital our solutions are to the effective monitoring of media services of geographically disperse networks that require continuous measurement solutions across multiple formats and encapsulation standards.” Echoing Bulten’s comments, Frostad continued: “Burst Video’s efforts with this contract have merely gone to reinforce our commitment to choosing business partners who echo our own commitment to service excellence, as well as technological innovation”. 

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