ITV Uses Telestream Vantage For Remote Working

Telestream’s says its media processing and workflow automation platform Vantage is being used by ITV’s Content Delivery Team.

Any ITV content played on TV catch-up services worldwide will have been processed and manipulated by the team. In addition, they are custodians of the ITV Archive. The Content Delivery team works alongside the archive librarians to digitize the assets for preservation and restoration purposes.

When lockdown happened, ITV immediately stopped production across much of its content, creating significant holes in their broadcast schedules. In their place, ITV looked to re-broadcast existing material, and the same happened with its broadcaster customers worldwide. The result was a massive spike in demand for ITV content to meet increased demand from viewers, many of whom were furloughed at home and were consuming more video content.

At ITV Content Delivery’s HQ in Leeds, the team was faced with a dilemma. Whilst demand for their services was at unprecedented levels, social distancing requirements meant that the team was required to work remotely, from their homes.

“The massive question was whether we were able to operate effectively when working remotely,” explained James Macmillan, Business Development Manager, Content Delivery at ITV. “The great news was that working with Vantage alongside other third-party technologies, we were able to perform 90 – 95 per cent of the work routines remotely.”

ITV’s Vantage system is a 2 node Array, running on Telestream’s Lightspeed G6 Servers, with Vantage Transcode Pro Connect and Vantage Analysis software. Alongside this, ITV employed Alchemist standards conversion together with Signiant and IBM Aspera technologies. Using these systems in an integrated fashion, the ITV Content Delivery team was able to remotely process and deliver content to customers across the globe.

“Once we logged onto the VPN, it gave us access to our Isilon work in progress storage system,” explains Macmillan. “From there we could edit content in Adobe Premier Pro, capture content using Dalet and then transcode and distribute the content through Vantage together with Signiant and Aspera.”

“The big positive to come out of the pandemic was that ITV stayed on air, plus we managed to distribute record levels of ITV content to broadcasters worldwide. Some weeks we sent over 700 hours of content to individual customers in different geographical regions,” he added. “Having Vantage meant we could build sophisticated workflows remotely, which allowed us to manipulate the content while transcoding and then automatically delivering it to territories on the other side of the world.”

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