Actus Digital offers comprehensive support plans for Volicon’s Observer monitoring system, since Volicon end of life was declared in 2019.
After SnapStream support extension expired, Actus Digital’s support continues to include engineering experts and Volicon Executives, assuring a smooth transition.
Actus Digital announced that it will continue supporting Volicon Observer monitoring systems to ensure that broadcasters’ content complies with regulatory requirements.
“Many broadcasters were taken by surprise when the Volicon Observer monitoring system was discontinued,” said Gary Learner, executive vice president, business development, Actus Digital. “Initially, Verizon extended support for Volicon systems through SnapStream, but the agreement expired after June 2020, leaving many media companies in a difficult position. Actus Digital will continue supporting Volicon customers, many of whom have shrinking budgets due to COVID-19 and aren’t ready to invest in a next-generation monitoring system.”
The support team at Actus Digital features former engineering experts and chief executives from Volicon, including Learner, who is now the company’s executive vice president of business development and was previously Volicon’s chief technology officer. By providing Volicon users with expertise in media compliance and monitoring, combined with deep knowledge of their existing system, Actus Digital assures business continuity and a seamless transition for customers.
Beyond supporting Volicon’s existing Observer system, Actus Digital offers a multitier transition path to its media monitoring solution. Volicon users with outdated software can easily replace it with Actus Digital’s solution while leveraging their existing hardware and allowing seamless access to Volicon’s recorded content. Actus Digital’s software ensures a smooth evolution and keeps video feeds on air without requiring any servers to be replaced or moved, and without losing access to Volicon’s recorded content. When Volicon customers are ready to transition to a new system, Actus Digital offers a turnkey, plug-and-play compliance and monitoring system with an advanced feature set, going beyond compliance to support advanced capabilities such as clips for social media, AI options such as automatic ad detection and speech to text.
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