Fans of four professional MLSE sports teams receive an upgraded media experience.
Maple Leafs Sports & Entertainment (MLSE) recently expanded its Dalet installation to improve overall fan engagement and experience as well as tap into new markets that ultimately increase revenue.
A new Dalet Galaxy boosts omnichannel fan engagement for MLSE’s four professional sports teams:Toronto Maple Leafs (NHL), Toronto Raptors (NBA), Toronto FC (MLS) and Toronto Argonauts (CFL).
“Professional sports have always been a ‘now’ focused-type of entertainment and the digital era has brought in a whole new world when it comes to fan engagement,” comments Shannon Hosford, Chief Marketing Officer at MLSE. “Our number one goal is to provide a unique media experience and deepen fan engagement before, during and after the game. Dalet allows us to focus on telling the timely stories that matter to fans right now - whether it’s creating snackable content from interviews, a look into the lives of players, or deconstructing a spectacular play moments after it happens. It also gives us the ability to reuse that content for a related story in the future; connecting the history of the organization to that ‘now’ moment, which deepens the passion our fans have for their favorite team.”
MLSE captures an enormous amount of content from games, practices, media scrums and interviews, and carefully curates that content for delivery to an omnichannel experience their fans have come to expect. Leveraging Dalet Galaxy, MLSE effectively wrangles content with a detailed metadata scheme that makes it accessible and useable in the moment and in the future.
By unifying content ingest, production and distribution into a cohesive ecosystem, Dalet Galaxy enables operations to have greater agility to share content across divisions, bureaus and remote locations, driving the interconnected storytelling they require across the brand.
“Content is becoming increasingly more strategic for sports networks, leagues, teams, venues, and brands to better engage and retain their fans, whether it’s direct or through a network of providers,” states Frederic Roux, Vice President of Sales, Dalet. “To be competitive, you need a supply chain such as Dalet Galaxy that can manage the rich content inventory as it grows, effectively utilize it, and quickly tap into new opportunities when they arise. With its agile orchestration and publishing workflow, Dalet Galaxy manages content lifecycle with the built-in flexibility required to make those critical ‘in the moment’ adjustments that keep fans dialed in at all stages of the game experience.”
The Dalet Workflow at MLSE
Serving as the core media infrastructure for Scotiabank Arena, the Dalet Galaxy platform facilitates all team content logging, transcoding, fast assembly and multiplatform distribution at the venue. The expansion builds on the successful Dalet archive project implemented in 2012 and connects the entire production and distribution workflow, including the group's post-production activities via Dalet Xtend for Adobe Premiere Pro CC.
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