Nevion Opens First Service Operations Center

The center in Poland provides support, pro-active monitoring and training services

In recent years, Nevion has moved from developing, selling and shipping hardware products, to conceiving, architecting and delivering mission-critical IP and SDN media networks based on software-defined technology.

These solutions have become fundamental to broadcasters’ and service providers’ core businesses. As a result, customers are asking for a much deeper level of engagement – before, during and after the deployment of these solutions.

Nevion has responded by strengthening its service offering in recent years, which now includes consultancy, professional services, training and 24/7 support.

The next phase for Nevion is to create specialized Service Operations Centers – the first of which is launched in Gdansk, Poland. Aside from providing the standard services already offered by Nevion, the facility will provide a new remote pro-active media network monitoring service with real-time data-analysis, designed to ensure the optimum performance of customer networks and anticipate issues such a potential outages before they even develop.

“As the industry moves from baseband to IP and virtualization, the need for expertise has never been greater,” said GeirBryn-Jensen, CEO, Nevion. “Products, their functionality and their costs continue to matter of course, but the key to the success of IP media networks is now how they are architected, designed, controlled, monitored and supported – in other words, services provided by experts and guides. That is why Nevion is investing in service delivery and emphasizing the importance of people in today’s media network solutions.” 

Let us know what you think…

Log-in or Register for free to post comments…

You might also like...

Essential Guide:  IP - The Final Frontier

Today’s broadcast engineers face a unique challenge, one that is likely unfamiliar to these professionals. The challenge is to design, build and operate IP-centric solutions for video and audio content.

Essential Guide: Live IP Delivery

Broadcasting used to be simple. It required one TV station sending one signal to multiple viewers. Everyone received the same imagery at the same time. That was easy.

Essential Guide: Reality of IP

As broadcasters migrate to IP, the spotlight is focusing more and more on IT infrastructure. Quietly in the background, IT has been making unprecedented progress in infrastructure design to deliver low latency high-speed networks, and new highly adaptable business models,…

IP Explored - ST2110 and ST2022

As broadcasters accelerate IP migration we must move from a position of theory to that of practical application. Whether we’re building a greenfield site or transitioning through a hybrid solution, simply changing SDI components with analogous IP replacements will n…

Broadcast For IT - Part 19 - Why Use IP?

Moving from the luxury of dedicated point-to-point connectivity in favor of asynchronous, shared, and unpredictable IP networks may seem like we’re making life unnecessarily difficult for ourselves. However, there are compelling reasons to make the transition to IP. In t…