Skyline Showcase AI-powered Augmented Operation

Skyline Communications has added an AI to its DataMiner network management platform. “What sounded like mere imagination before is now quickly evolving towards a very tangible reality,” says Bert Vandenberghe, CTO.

“DataMiner is now emerging as an intelligent proactive end-to-end network management platform that applies cutting-edge AI technology to shape an entirely new operation experience.” The firm claims the product to be unique in providing end-to-end visibility “down to every single metric right across any component in an entire operation, across any vendor, technology or domain boundaries.” 

Skyline claims over 5000 integrations of hardware and software products from over 600 vendors, leveraging any protocol or API, both industry standard and vendor specific.

“Fine-grained, complete and clean data are absolute prerequisites, as without that you can’t even consider venturing into the AI era,” says Vandenberghe. “But even then, the challenges are daunting, because DataMiner needs to be able to learn on the fly, as that vast amount of data flows into it around the clock, and it simultaneously has to be able to apply its knowledge and intelligence on the fly. After all, what we are delivering is real-time AI-powered assistance to operators of critical infrastructures, where time is of the essence. It’s all about getting ahead of the game with a complex operation and being truly proactive.

He continues, “The DataMiner value proposition in this respect is absolutely unique. We refer to this new paradigm as DataMiner Augmented Operation, because that’s exactly what we deliver. Operators continue to use the same trusted environment and user interfaces, but the AI facilitates and assists wherever it can, to make sure the operators get the right information at the right time, so that they can get ahead of the game. Sometimes this can be in very subtle ways, without operators even being fully aware of it, but that’s exactly the beauty of it.

“In the area of fault management, for example, this means no tedious configuration and maintenance of alarm thresholds at all, while at the same time there are fewer symptomatic alarms, fewer false positives, far more accurate and intelligent alarms and even genuinely proactive notifications that enable operators to intervene before real service-impacting incidents happen.”

Skyline also says it is cutting down significantly on the efforts required to configure and maintain the setup of the network management platform - replaced by fully autonomous learning capabilities.

“DataMiner Augmented Operation allows operators to focus on actually managing the operation and preventing operational issues rather than having to resolve them.”

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