Ericsson’s new multi-language real-time caption system

Ericsson recently unveiled its real-time platform that supports live captioning in multiple languages. The system relies on speech-to-text intelligence, newsroom integration, and rapid offline content preparation. The live platform is a key part of Ericsson’s Broadcast and Media Services portfolio following the acquisition of leading media services company Red Bee Media.

Ericsson’s enterprise-level platform is designed to deliver high-quality live captions in various languages, from multiple locations. It can be schedule-driven with centrally stored captions, which maximises value of data for onward delivery.

Ericsson recently unveiled its real-time platform that supports live captioning in various languages for broadcasters around the world using speech-to-text, newsroom integration, and rapid offline content preparation. The live platform made its debut at this year’s IBC and is a key part of Ericsson's Broadcast and Media Services portfolio following the acquisition of leading media services company Red Bee Media in July.

The enterprise-level, schedule-driven software platform, which was developed in-house, uses the best possible speech recognition and stenography technologies to power Ericsson's live captioning services. It allows multiple captioners to prepare and deliver real-time services for clients while maximizing re-use of the caption data after it has been broadcast - for example, by helping to power content discovery and enrich archive search. The platform is currently being used to deliver live captioning services for major broadcast clients, including the BBC.

Simon Smith, Head of Broadcast & Publication Operations at BBC Television, says: "The drive for technical innovation and operational efficiency has underpinned Ericsson's approach to the design and development of this platform from the outset. They have delivered a system that is uniquely tailored to meeting our demanding requirements. We are already seeing a step change in live subtitling accuracy as a result of using this platform, and we view its ongoing development as a vital tool in delivering ever-greater access to live programs for the BBC's deaf and hard-of-hearing viewers."

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