Bridge Technologies Enhances microVB

Network probe enhancements deliver more cost-effective customer support for network operators and shortens time-to-solution.

Bridge Technologies recently announced a wide-ranging set of enhancements for its microVB consumer premises network probe that will substantially broaden its scope of application.

Consumer home networks are becoming increasingly sophisticated and complex with the addition of a broad range of devices. Responding to and fixing faults reported by viewers and OTT customers is becoming progressively more problematic for operators that can often only be solved via an expensive truck roll.

The tiny microVB provides a unique cost-effective alternative. It is easily installed by the consumer, and it provides 24/7 deep packet inspection and end-to-end visibility in broadcast quality media delivery over any IP-based infrastructure including OTT media in unmanaged networks. The results of the microVB’s analysis can be reviewed remotely by the network engineer and appropriate corrective action taken, resulting in improved customer satisfaction at significantly lower cost.

The enhancements to the microVB now allow it to support clusters of consumers rather than just individual customers. The device can rapidly scan known channels automatically. Two types of reports are now available: one for devices and one for streams.

A new "map" tab shows all devices and their status. Device information also has a small map-tile that shows the location of the device. The microVB now monitors up to eight concurrent streams (up from four). Devices can actively join multicasts.

The microVB can identify itself to the DHCP server so it can receive special configuration. OTT samples are merged to one stream per server. Traffic packets are now captured at the device and sent back to the microVB Device Controller for inspection.

“The microVB is a fraction of the enormous cost of sending a truck to the customer’s premises – and, even better, its 24/7 operation means that it can detect faults that might not present themselves during an engineer’s brief visit and that might necessitate a repeat visit,” said Simen K. Frostad, Chairman, Bridge Technologies. “It’s only one of the many solutions we offer in response to the challenges – and opportunities – facing operators as they transition to the IP environment.”

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